Mark is a Senior Outbound Product Manager at ServiceNow with responsibility for CMDB, Common Service Data Model and Service Graph Connectors. He leads several Open Group IT4IT™ and Architecture forum work-streams, led creating the widely used Digital Product definition, creating the IT4IT revision 3 and associated white papers. Mark was previously an IT4IT strategist @ HPE, Product Manager @ Troux, and Enterprise Architect @ Dell. Mark received an honorable discharge from the US Army in strategic warfare systems, and has 4 US patents: (10832201, 10785331, 10686647, 8635592)
Company: ServiceNow Inc.
Position: Sr. Product Manager CSDM & CMDB
Achieving “project to product” transformations through better collaboration of Digital Product Managers and EAs
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